Returns & Exchanges

At Double Wood Supplements, we stand by the quality of our products and offer a 30-day money-back guarantee to ensure your complete satisfaction. If you are not entirely happy with your purchase, we make the return and exchange process simple and transparent.

Return Process

• 1.
  Contact Support

  Email our customer service team within 30 days of your delivery date to initiate a return request and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring the RMA number is clearly written on the outside of the box to prevent processing delays.

• 3.
  Ship the Items

  Send your return package to our designated fulfillment center using a trackable shipping method of your choice; please note that customers are responsible for return shipping costs.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.